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Why is there no Pay On Delivery Option?

Pay on delivery is not active for new users. You must have made 2 unreturned purchases in the past to enjoy Pay on delivery

How long does it take for my order to arrive?

The time your order will get delivered varies from order to order. You can always check it in your client area

How long can the product be with me before it can be returned?

Product delivered can be returned within 3 days provided it is well packed the way it was delivered. Product return can be activated online in your client area. Only defective, counterfeit, and not as described product can be returned. Different product comes with warrantee.

Is my info safe?

Yes your information is safe with us. We do not give out information of our clients. See our privacy policy

What are the various payment types you run?

We run Pay on delivery, online payment, wallet payment and bank payment

I have money in my wallet but cannot use it to pay?

Fund can be in your wallet but not available to spend because the fund is still under processing. The fund would be released once the buyer have received his goods and the 3 days return have expired

When do I get my fund in my bank as a seller

We make payout to our sellers every Wednesday and Friday. The buyer must have received his product and the period for return must have expired

Why can't I withdrawal my cash from my wallet

Only sellers can withdraw cash into their bank account. Buyers will have to use the money in their wallet to make purchases in our website